GBS and Shared Services

The biggest challenge is the ownership of a global process framework – in other words, the ability to see and address workflows end-to-end, but there are three additional key obstacles:

1. There is little or no standardisation of processes
2. Budget constraints on digitisation & buying tech
3. Fragmented and siloed systems and tech

Our uniquely end-to-end services & software model not only allows us to address your key digitisation challenges in their entirety, but we also:

• Combine tech strategy and deployment which means we have the capacity to assess the situation, diagnose the problems and opportunities and deliver the right solutions
• Have an established partner network that can flex across all the key players and those you might already be working with
• Use our unique Collectives approach to deploy pluggable and modular solutions across the business, quickly and effectively
• Understand how to combine all the key technologies in process mining and discovery, decision intelligence, workflow integration, cloud, data digitisation, AI and ML to the best effect
• And keep a human-centric purpose at the core of every project to ensure all your key stakeholders are engaged in the process and ready to support the outcomes.

Our end-to-end approach to workflow optimisation means we can help you take control of the people, processes and technology that makes your organisation tick. We also:

• Virtually eliminate risk by charging for the change, improvement and automation as it is delivering results
• Provide, or help you find the skills and resources required to ensure the work is delivered on time, on budget and on vision
• Manage the human side of the work, ensuring your people are engaged, service levels are continuously improved and profitability is increased.